Author: David McGrane

Customers

How Often Does This Happen?

Right now, a lot of companies and brands are like our friend here. Frozen in place, unsure of what is coming or how to react.  Unsure of what is coming or how to react….

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Customers, Motivation, Opinion

Let me tell you a story

What could everybody use a whole lot of right now? When things look grim (and let’s face it, they’ve rarely looked much grimmer) one thing that people have always really…

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