Category: Customers

Customers

How Often Does This Happen?

Right now, a lot of companies and brands are like our friend here. Frozen in place, unsure of what is coming or how to react.  Unsure of what is coming or how to react….

David McGrane on
Customers

The biggest struggles when using a CRM

Having spent more than a decade creating CRM applications that resolve a lot of these types of struggles, let me explain what I think most users do struggle with. In terms of…

David Forder on
Customers

What makes a ‘top’ sales performer?

What makes a ‘top’ performer? It is an interesting question and at first glance it would be easy to provide a list of “How to Sell” type answers but you will be…

David Forder on
Customers

CRM Adoption Magic

Hope you’re staying safe at home and weathering the pandemic as best you can.  I have always been a glass half full kind of guy and with that in mind I’m always…

David Brown on
Customers, Motivation, Opinion

Let me tell you a story

What could everybody use a whole lot of right now? When things look grim (and let’s face it, they’ve rarely looked much grimmer) one thing that people have always really…

David McGrane on
Customers

Recruitment Rule No. 1 – Hire for Aptitude

Expertise or Aptitude when Hiring Sales Reps?  When recruiting super sales staff you will always be better served looking for aptitude rather than expertise. Unfortunately, most recruiters do not understand this and will…

David Brown on
Customers

Rejected for Startup Capital? What to do Next?

The vast majority of startups that reach out for Venture Capital are turned down numerous times prior to receiving investment. The reasons they are turned down often have no correlation…

David Brown on
Customers

Don’t quit too soon!

We have all experienced it. We have a new lead passed to us or have had a first meeting with a prospective customer. We agree with them to organize a…

David Forder on
Customers, Sales Tips

Think you know your buyer?

Buyers are increasingly more tech savvy and comfortable engaging with sellers via multiple channels such as phone calls, email, text and social media. They demand that businesses know about them from their very first interaction and want the people they buy from to be as available to them as other people they know.

David Forder on