Category: Customers

Customers, Sales Tips, Technology

Developing Donor Relationships: That Personal Touch

NFP’s must develop deep and ongoing relationships with their donors to ensure ongoing funding and participation. Its critical that the right CRM technology is deployed to ensure the right message gets to the right donor at the right time while being tracked to ensure it gets through.

Michelle Arthur Ph.D. on
Customers, Sales Tips, Training

CRM Adoption Magic

Hope you’re staying safe at home and weathering the pandemic as best you can.  I have always been a glass half full kind of guy and with that in mind I’m always…

David Brown on
Customers, Sales Tips, Training

The 5 C’s of Selling

Sales is a process that requires perseverance, preparedness and follow through. The best sales people in the world know that the 5 C’s of selling are also the habits that get sales representatives to the finish line.

Jeffrey Biggam on
Customers

Don’t quit too soon!

We have all experienced it. We have a new lead passed to us or have had a first meeting with a prospective customer. We agree with them to organize a…

David Forder on
Customers, Sales Tips

Think you know your buyer?

Buyers are increasingly more tech savvy and comfortable engaging with sellers via multiple channels such as phone calls, email, text and social media. They demand that businesses know about them from their very first interaction and want the people they buy from to be as available to them as other people they know.

David Forder on