Throughout the pandemic and lock-down, businesses fortunate enough to allow for employees to work-at-home had a great advantage. Employees were still able to connect to the network, collaborate with colleagues by phone, email or instant message, and speak with clients via telephone and videoconference. Thanks to available technology, we witnessed what we were capable of when forced to adapt.
Ancient history… Think back… 18 long dark, dreadful months ago. The roads were clogged with commuters, schools were filled with kids, restaurants were packed liked sardines to max revenue per…
NFP’s must develop deep and ongoing relationships with their donors to ensure ongoing funding and participation. Its critical that the right CRM technology is deployed to ensure the right message gets to the right donor at the right time while being tracked to ensure it gets through.
5 Easy Ways to identify and evaluate your current CRM to evaluate whether or not its time to replace it. Key questions are people using your CRM & Hitting Quota?
Sales forecasting is a real and age-old challenge for companies regardless of industry, product, or service. It entails estimating what your future sales will be based on past data and…
Actionable market research is the key to any new market entry strategy and plan development. By doing your homework your odds of success will go up!
If you’ve generated a sale, the good news is you already have a sales process – technically speaking. However, the process is most likely unwritten, unrepeatable, unmanageable, and quite FRUSTRATING!…
Healthy life habits are just as important as healthy work habits to ensure your success in any sales role! Elite athletes will tell you – it starts with a strong…
Email today has become a norm, where free accounts are plentiful and you can spin up a Hotmail or Gmail account in minutes. But to all those people in business,…
Right now, a lot of companies and brands are like our friend here. Frozen in place, unsure of what is coming or how to react. Unsure of what is coming or how to react….
Having spent more than a decade creating CRM applications that resolve a lot of these types of struggles, let me explain what I think most users do struggle with. In terms of…
What makes a ‘top’ performer? It is an interesting question and at first glance it would be easy to provide a list of “How to Sell” type answers but you will be…
Mike Montague interviews David Brown on How to Succeed with the Sales Software of the Future. In this episode: What is the Sales Software of the Future? The difference in…
Hope you’re staying safe at home and weathering the pandemic as best you can. I have always been a glass half full kind of guy and with that in mind I’m always…
What could everybody use a whole lot of right now? When things look grim (and let’s face it, they’ve rarely looked much grimmer) one thing that people have always really…
Sales is a process that requires perseverance, preparedness and follow through. The best sales people in the world know that the 5 C’s of selling are also the habits that get sales representatives to the finish line.
Use the following tips to make working remotely easier and more productive! Start early If you commute to work normally you’re likely used to driving or taking a train…
The most effective way of finding super salespeople often revolves around word-of-mouth recommendations or introductions rather than looking at a stack of online resumes. Who should you talk to in…
Do not hire any sales staff unless the individual that you select will raise the average quality of your sales team. Do not “settle”. Do not take on someone just…
We all know that sales professionals are usually not huge fans of CRM. They are perceived as being complex, requiring loads of hours of data entry, adding work not value…
Expertise or Aptitude when Hiring Sales Reps? When recruiting super sales staff you will always be better served looking for aptitude rather than expertise. Unfortunately, most recruiters do not understand this and will…
Anyone who has battled with email marketing software will have asked themselves ‘why are email templates difficult to create?’ We have all received emails from a company as a part…
As many of you have probably gathered by now, corporate events are much more than an opportunity to feast on free food and get tanked at the bar on the…
Training can be one of the most intimidating a challenging parts of the integration of a new CRM. Let’s face it, this can make or break the success of the…
CRM is a fancy acronym for a customer relationship management system. It’s a class of software that has been around for over twenty years and continues to evolve with the…
In our last article “5 Things your CRM Vendor Doesn’t Want you to Ask” we went over some of the things that a salesperson will try to get you focused…
Most of today’s CRM solutions have a feature set consisting of contact management, activity and forecasting. Some also include lead scoring, social media and collaboration tools. Here are five things…
You just deployed a brand-new CRM company wide, only to find whispers of insurrection in the tea room and your sales team continuing to use Excel to manage their leads. …
How to get prospects to trust you After sending an online enquiry, I received an instant email from a salesperson introducing himself. Let’s call him Jack. Jack in a software…
Lead Scoring 101 Lead scoring is definitely ‘flavor of the decade’ at the moment and the chase for an effective tool has resulted in many businesses upgrading to the latest…
Throughout most of recorded history buying and selling has been part of daily life. Whether it’s agricultural products or the latest software, selling is a communication process whereby one side…
Dale Carnegie once wrote, “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” Most would agree that the environment of information…
In this fast-passed world of digital communications, “omni-channel” conversations and faceless customer service, I see first hand the destruction of good old fashion customer interactions.
Do you believe there are habits that characterize the super producers out there? In our experience there certainly is! #sales #salesenablement #salesforcecom #salesprocessdevelopment
Buyers are increasingly more tech savvy and comfortable engaging with sellers via multiple channels such as phone calls, email, text and social media. They demand that businesses know about them from their very first interaction and want the people they buy from to be as available to them as other people they know.
